SMAC has tried to keep the cost of shipping to a minimum, so we have set the cost of shipping to be tied as directly to the weight of the item as possible. All charges are based on USPS rates and do not include any handling or packing charges. However, because the cost of shipping can be a function of distance as well as weight we have set a rate that represents the mean cost of shipping an item. In some cases SMAC will take a loss on shipping an item and in other cases the cost of shipping could be less that what we are charging. We continue to monitor the cost of the shipping and will make adjustments to the system as needed.
In regards to returns, SMAC will not accept returns or refunds of items. However, on clothing items we will for accept exchanges for a different size. The item needs to be unused and any tags originally attached to the item as well as any packaging must be intact. SMAC will pay only for the return of the item back to sender.
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